Norway's Health services Operational Organization for Emergency Network (HDO) has completed a major transition from ISDN-based telephony to modern packet-switched networks for PSAPs and emergency rooms, prompted by the national ISDN shutdown in 2022. The shift, completed within a year, ensured uninterrupted service for emergency numbers 113 and 116117, involved replacing 12,000 numbers, and upgrading infrastructure across 19 locations. Three new network cores were built to future-proof operations. While PSAPs still use ISDN-based systems, preparations are underway for packet-switched solutions aligned with NG112, supported by SIP–ISDN gateways. This webinar will share how the transition was achieved, lessons learned, improvements made, and the next steps—without any operational disruptions.

Register here: https://us06web.zoom.us/webinar/register/WN_6CkK3s5qSeOtzAp9BZMoFw#/registration